Blog

Do you have a customer service process in place or do you just wing it when someone calls with questions? Do you have a smooth and natural way to make product recommendations or upsells while someone is on the phone or do you realize after the fact that you should have offered them something different? […]

Do you have a customer service process in place or do you just wing it when someone calls with questions? Do you have a smooth and natural way to make product recommendations or upsells while someone is on the phone or do you realize after the fact that you should have offered them something different? […]

Creating a chatbot may be easy with the various platforms available but creating the message sequence that will hold the customer’s attention while guiding them to your final goal is a little trickier and takes some planning. You want to find the balance between answering questions and guiding them toward the goal while also inserting […]

Sales funnels are a visual representation of how you will attract prospects and what products you will offer them, ultimately leading to your highest price product or package. Consider it a step by step guide toward your inner circle. Funnels can be somewhat fluid in nature, especially if you’re just starting to build your business. […]

So, you want to add a Facebook Messenger bot to your marketing plan. Awesome! This artificial intelligence technology is fairly new and will project a professional, sophisticated image to those who visit your Facebook page and have questions. However, before jumping into the deep end, some financial analysis is in order. First, what is your […]